Cancellation Policy

Information on Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

To exercise your right of withdrawal, you must inform us

Ensemble Modern GbR
Christian Fausch
Schwedlerstraße 2-4
D-60314 Frankfurt
E-Mail:

by means of a clear statement (e.g. by post or e-mail) or by using the electronic withdrawal function provided on our website, informing us of your decision to withdraw from this contract.

Upon receipt of your electronically submitted withdrawal, we will promptly confirm receipt on a durable medium (e.g. by e-mail).

Consequences of Withdrawal

In the case of withdrawal, we are obliged to return all payments we have received from you, including shipping costs (with the exception of additional costs resulting from your decision to choose a different form of delivery than the cheapest standard delivery option offered by us), without delay and at the latest within 14 days from the date we receive your notice of withdrawal from this contract. Repayments will use the same means of payment you chose for the original transaction, unless something else has been expressly agreed upon; under no circumstances will you be charged fees for such repayment. We are entitled to refuse to return your payment until we have received the goods you are returning, or until you have delivered proof of shipment for the return of the goods, whichever happens first. You are obliged to send or deliver the goods back to us without delay, at the latest within 14 days from the date on which which you notify us of your decision to rescind the contract. This deadline shall be considered met if you send the goods off before the period of 14 days has expired. You shall bear the immediate shipping costs for the return of the goods.